Here are a few of the most common questions we are asked. If you need any further help do not hesitate to get in touch.
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What's the best way for us to communicate?
In order to minimise costs and effectively manage our time, we find the best way to communicate is by email. That way we are not missing each other’s phone calls or wasting time trying to talk to each other when a quick email can be answered when convenient. If you prefer face-to-face meetings then we suggest Skype which is an excellent live video messaging service available for free from Skype.com
I don't have email or Skype. Will telephone calls be enough?
Don’t worry. If you don’t have email we can arrange for a free personal email address for you and, if you wish, a business email address later. We can also chat over the telephone as needed.
Why is email the best way for us to communicate?
We find that by having everything written down that there are fewer misunderstandings and we all know what is expected of each other. After all, we hope to keep you as a valued client and maintain a first-class professional relationship.
Will you meet with me?
If you wish. Although having us meet with you is often time-consuming for both of us and incurs cost. It is far more cost-effective, easier and accessible to communicate via email or phone. If necessary to talk face-to-face, we can always do this by Skype available for free from www.skype.com. We are always open to suggestions to make communication easier, cheaper and less time-consuming.